Visualize yourself working on an all-Boeing fleet of aircraft! At Southwest Airlines you can work on the best fleet in our industry with a professional and FUN Team. Other Customer Support and Services Positions include: Our Customer Representatives have the opportunity to make extra money through overtime and shift pick-ups.Īlbuquerque, Chicago, Houston, Oklahoma City, Phoenix, San Antonio, and Atlanta Our Customer Representatives are given the training and coaching to give the "Southwest Style" of Customer Service. Our Customer Representatives currently utilize up to eight different applications to assist our Customers. Other Ground Operations opportunities include:Ĭome join our Team of professional Customer Representatives in the Customer Support and Services (CS&S) Department! We offer a Fun-LUVing, family-oriented environment focused on providing Positively Outrageous Service to both our External and Internal Customers.Ĭustomer Representatives have the opportunity to resolve concerns and/or problems over the phone to ensure our Customers have the best experience with Southwest Airlines. Our Airport Operations Teammembers have the opportunity to make extra money through overtime and shift pick-ups. Cargo Agents support our Customers’ Cargo, freight, and shipping needs by delivering great Customer Service.Provide outstanding Customer Service to our great Customers by issuing tickets and checking bags at the Ticket Counter, by being available at the gate for assistance pre-flight, and working in the Baggage Service Office.Įnsure our planes are fully stocked for a great Customer experience. Manage weight and balance of the aircraft and oversee Passenger boarding. Warriors who work mostly outdoors loading the bags and cargo, directing our airplanes in and out of the gate, and assuring safe, ontime performance. Only opportunity is that you fly free but you will never be able to fly anywhere because of mandatory overtime and it’s hard to get days off you can’t request any days off at all only swap days u want off but on one will swap with you unless you pay them to work for you.The airport environment is one that is both fast paced and exciting! Join our dedicated Team of Frontline Employees who LUV working with Customers and each other. Don’t expect to get off at your schedule shift you will always have to stay late pass your shift hours even till 440am if you want a job that has no work like balance and don’t care if you are sick or not apply here but if not don’t apply find something much better. You must do all wheelchairs and carry on by yourself no help. Beware before applying here worst decision ever. U have 6 months probation and within those 6 months you can’t call out even if it’s a family emergency if you do they give you a point and it’s a point based system. Once u start u will get horrible shift everything is by seniority-based so u will always get mandatory overtime no questions asked. They have mandatory overtime as well which you can’t deny the mandatory overtime or you will get fired immediately. There is a lot of favoritism at this company and they work you to the bone u will not get any days off at work and they expect you to work 16 hour shifts with no break.
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